Customer Services

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Shipping policy

All orders will be processed within 2 to 5 business days (excluding weekends and holidays). Limited edition prints will take 5 - 10 working days. You will receive order confirmation email, plus a further notification when your order has shipped.

​Shipping charges for your order will be calculated and displayed at checkout.

​We can offer international shipping, please contact first for an exact price.

​Please be aware that due to leaving the European Union international orders may be subject to import duties and taxes (including VAT), which may be incurred once the shipment reaches your destination country. Melanie Armstrong Art is not responsible for these charges if they are applied and will be your responsibility as the customer.

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Refunds, returns, and exchanges

We accept returns up to 30 days post-delivery. As long as the item is in its original condition, we will provide a full refund.

​In the event that your order arrives damaged in any way, please email melmadethis@outlook.com as soon as possible with your order number and a photo showing any damage to the item.

​If you have any further questions, please don't hesitate to contact us at melmadethis@outlook.com

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